SMS Alert Program

Opt-in policy and program disclosure · Effective August 12, 2026 · Last updated August 17, 2026

Summary: PipInsights LLC operates a single, one-way internal alert program. It sends operational notifications to team members who have given prior express consent for their own mobile number. It is not a marketing program, and no consumer or third-party phone numbers are ever collected or messaged.

Program name and sender

PipInsights Internal Operational Alerts, sent from toll-free number (855) 772-4984.

Program description

This program delivers one-way operational alerts generated by PipInsights LLC's own internal monitoring and reporting systems. Typical messages include notifications that a scheduled client report has completed, that a shared data file has been updated by a collaborator, that an automated data pull has failed and needs attention, or that a monitored deadline is approaching.

The program sends no marketing, promotional, advertising, or solicitation content of any kind. It does not send messages relating to any category prohibited by carrier policy, including loans or lending, debt collection, gambling, cannabis, tobacco or vaping, firearms, prescription drugs, or high-risk financial offers.

Who receives messages

Recipients are limited to personnel of PipInsights LLC receiving alerts on their own mobile devices. At present the sole enrolled recipient is Laura Papili, the owner and sole member of PipInsights LLC, receiving alerts on her personal mobile device.

No consumer, customer, prospect, or third-party phone numbers are collected, purchased, imported, or messaged through this program. The program has no public sign-up form, because it is not open to public enrollment.

How consent is obtained

Consent is obtained verbally, in person or by voice call, from the individual who owns the mobile device, before that number is added to the alert configuration. Consent is recorded with the date, the number, and the name of the person who gave it. The exact script used to obtain that consent is published below.

Verbal consent script

"This is PipInsights. I'd like to add your mobile number to the PipInsights internal operational alert list. If you agree, PipInsights LLC will send automated text alerts to this number from our toll-free number, 855-772-4984, about things like scheduled reports finishing, shared files being updated, and automated tasks that need your attention. These are internal work notifications only. We will never send you marketing or promotional texts, and we will never share your number with anyone else for marketing.

You should expect up to about 100 messages a month, and the number of messages will vary depending on activity. Message and data rates may apply, depending on your mobile plan. You can stop the messages at any time by replying STOP, and you can reply HELP or email [email protected] if you need help. Consent is not a condition of employment or of any purchase.

Do I have your permission to add this number and send you these text alerts?"

Consent is only recorded on an affirmative, unambiguous "yes." The consent record for the currently enrolled number was captured on August 12, 2026.

Message frequency

Up to approximately 100 messages per month. Frequency varies with operational activity. Message and data rates may apply.

Sample messages

TypeSample message
File updated PipInsights alert: the shared cost model workbook was updated by a collaborator at 2:41 PM. Review when you have a moment. Reply STOP to opt out.
Report complete PipInsights alert: the weekly retailer scorecard refresh finished successfully at 6:05 AM. No errors. Reply STOP to opt out.
Job failed PipInsights alert: the scheduled distributor data pull failed at 4:12 AM and needs attention. Reply HELP for help, STOP to opt out.

Opting out and getting help

Carriers

Carriers are not liable for delayed or undelivered messages.

Privacy

Mobile numbers enrolled in this program are used solely to deliver the alerts described above. No mobile information is sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Numbers are stored only in PipInsights LLC's internal alert configuration and with our messaging provider for the purpose of message delivery. See our full Privacy Policy.

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